Marc Lahmann, Leader Transformation Assurance, PwC Switzerland
Thomas Parlitz, Assurance Manager, PwC Switzerland
How can this be in a highly competitive business environment where change is omnipresent, investments are micromanaged by financial controllers, and failed business transformation programmes can endanger the careers of executives and managers?
An organisation’s success is not built on the capacity to adapt to change, or the right investment in new markets or products. Instead success, perhaps the very existence of an organisation, hinges on the overall benefit realised by implementing change through a transformation programme.
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Author: Geetanjali Bhat, PMP
“To a person with a hammer, all challenges look like nails”. What a thought-provoking quote on our perspective. Speaker John Carton for the evening had great insights on how we can face challenges with a different perspective. THINK AND ANALYSE is the need of the hour!!!
Generally, people learn a technique and they use for all the problems, sometimes we see only different solutions to fix the problem but we may not actually analyse the problem well.
Mr John Carton explained this beautifully through an interactive session.
If we are compelled to do, we do, we will. As this comes from conviction and not because its required to be done. We go further and we do an extra mile when we are convinced about something.
He spoke about NEMAWASHI decision to actually “go around the root”. NE means FROM ROOT and mawashi to go around. When we analyse our techniques of decision and take on a different route, we can achieve a better solution.
Mr. John Carton mentions that “Sometimes Changes of Success are just 30% and reason for success is most importantly PEOPLE” Many a times we do have a great solution that is easy and simple to work on, but we tend to be so engaged and preoccupied in achieving success in a short time that we fail to see the simple and easy solutions which can be achievable. Most People tend not to take the time to PAUSE & THINK
We should consider our techniques of decision wisely by Deciding Slowly, considering alternatives and implementing rapidly. To follow this technique, we need to Pause and Think by a taking a step back and then decide all alternatives.
Our thinking caps were put on when we had another activity coming up.” what can be alternate uses of a paper clip?” When we actually thought we were amazed to find so many uses of paperclip other than its actual functional use.
The fact that the time invested to evaluate thoroughly is repaid to a swifter implementation, brings to very insightful analysis. When we engage time to think well, we have more alternatives. More the Alternatives we have evaluated and analysed the better are the decisions.
This can be illustrated more through a simple example:
If A Room full of people is highly warm, what are the possible solutions to make the people comfortable:
To generate the right Alternatives, we have to understand the problem correctly. In this case, the AC actually may not work or the AC temperature set is very high. If another room is available, we can shift the people or we can set the right temperature of AC.
Audience received a great knowledge sharing session when the speaker gives us the insights of deriving the best solutions through “Voice of Customer” And “True Need”
The test measures divergent thinking or Flexibility in our thinking in different areas also gives us the ability to generate several possible solutions to a problem. Sometimes Multiple Brainstorming techniques gives us different possibilities of best solutions.
Speaker engaged all of us with an exercise of convergent thinking. A simple question as “How to make a fire” was asked to all of us. This exercise illustrate about how we can make a long list to the most important requirement.
Audience gained great insights and gained knowledge from today evening’s session. Concluding this article, As Mr John Carton would say “To a person with a hammer, all challenges look like nails” but choosing the best tools from our repertoire helps us remove the nails and take the best decisions to implement the best solutions.