Author: István Görgei 

https://ppm.capture.eu/

In my presentation, I introduced a ServiceNow-based AI solution that streamlines WBS generation and skill-driven resource management. Beyond improving project-level tasks and allocations, AI enhances data quality, essential for portfolio-level decision-making. Reliable, granular data from individual projects enables better resource allocation, risk assessment, and strategic planning, transforming how we manage project portfolios.

This particular use case was inspired by the conference theme and brought to life specifically for this event. It aims to demonstrate AI's capabilities when properly integrated with our existing project management tools. The functionality presented can work in several different use cases, but for now, we are focusing on this one.

The AI model has been pre-configured, trained, and tailored to assist in this demo. This is an internal proof of concept to validate our envisioned future vision.
I will describe the material presented and how AI Assist can improve resource allocation.

I. The Service Portal:
The Service Portal is designed to provide a more modern, intuitive, and mobile-friendly experience. It enables users to submit requests, access information, and track incidents without navigating ServiceNow's more complex backend interface. It is now empowered with Now Assist, which provides intelligent, context-aware suggestions and user responses through chatbots, improving self-service experiences.

We have integrated Now Assist with our trained OpenAI.

 In this example screenshot, our Project Manager has requested a new project and provided high-level details.

“We have purchased a new office, where the water and AC systems need to be checked. The project length and OPEX costs will be determined based on the project tasks and resource utilization.”
The AI has been trained specifically for facilities-related projects. It has already created several projects in this area and learned how to handle these requests from those activities.
This provides the users with a one-stop shop for all their queries and incidents. With our integration, they can even create a barebone project by simply providing high-level details.

II. Project workspace

Project Workspace provides a comprehensive view of crucial project-related data and tools, enabling better control and visibility over projects, tasks, and resources. The AI has generated the barebone project but needs essential information, such as the project tasks and the business case.

 Based on our research conducted with project managers from multiple organizations, one of the critical challenges they face is completing manual tasks, such as filling out the business case. In many cases, they add “TBD” (to be determined) in the description, which creates additional work for several stakeholders later.

 Even for these manual tasks, we can rely on AI. Once we select the AI Assist button, our AI model will fill out the business case and create the project tasks based on its historical data.

The AI has not only created the project tasks and, therefore, defined the project’s length but has also specified what skills are required for the various tasks and provided a brief description. All this data, such as the project length, is easily adjustable by the PM with simple drag-and-drop or text input.

III. Resource assignment
We will need manpower to complete these tasks. At the bottom, under “Resource assignment,” there are “No records to display,” but these will change soon. One of the main capabilities of ServiceNow and the Capture AI integration is that it not only looks for available resources but will do so based on the required skills specified by the AI for the selected task.

As we can see, the assigned person matches the required skills and is completely available for the project task.

As we’ve seen, through the capabilities of the Capture AI solution integrated with ServiceNow, we were able to:

• Swiftly create a project by providing high-level information
• Create the business case, removing manual, time-consuming tasks
• Create the project tasks and specify requirements based on previous projects
• Assign available resources with the necessary skillset

Finally, we are exploring additional resource management topics for future opportunities, such as the automated update of resource skills based on completed tasks and the expansion of general skillsets in a similar manner. All of this would be achieved by workflows with approval processes.

Furthermore, we are examining the possibility of enabling portfolio-level reorganization based on project and activity rankings, including simulations and the necessary change management tasks on the project side.

Author: Zara Groh

Imagine walking into a room buzzing with excitement, filled with Teams of Project Managers ready to take on the ultimate challenge.

This year on International Project Management Day (IPMD), the PMI Switzerland Chapter (https://pmi-switzerland.ch/) in partnership with STS (https://www.sts.ch), the Project Management Training Company, invites you to join us on 30 Octobrer for an unforgettable SimulTrain® competition across three Swiss cities: Zurich, Basel, and Lausanne.

1. A realistic simulation experience 

From the moment you sit down with your team, you'll be immersed in the world of SimulTrain®, a leading multimedia project management simulator. This isn’t just another training session; it's a full-scale simulation that puts you in the role of a Project Manager facing the highs and lows of a real project. You’ll be making rapid decisions on budget allocation, managing risks, meeting tight deadlines, and navigating team dynamics—all in real-time. The simulation creates an atmosphere that mirrors real-world project environments, complete with unpredictable scenarios and the pressure of immediate decision-making.

2. Engage in hands-on learning

As the competition kicks off, you'll find yourself plunged into a series of challenges that require strategic thinking. Each decision you make - whether it's adjusting the project scope, reallocating resources, or mitigating risks - will have a direct impact on your project’s success. You'll see the immediate effects of your actions on key performance indicators (KPIs) like cost, schedule, quality, and team morale. This hands-on learning approach helps you understand the complex interplay of project variables and equips you with the skills to handle them effectively.

3. Feel the energy of the competition

Picture your team huddled together, brainstorming solutions as the clock ticks down. You’re not just managing a project; you’re engaging in a friendly challenge with other teams from Zurich, Basel, and Lausanne. The atmosphere is buzzing as you strategize and execute, knowing that every decision matters. The shared goal of doing your best drives you explore options, think creatively, and collaborate effectively with your teammates.

4. Learn to lead and collaborate

As you go through the simulation, you'll be honing essential project management skills like leadership, communication, and conflict resolution. You’ll experience firsthand what it means to lead a team through complex projects, motivate team members, and make difficult decisions. By the end of the competition, you’ll have gained invaluable insights into effective team dynamics and how to bring out the best in your colleagues.

5. Celebrate your achievements and network with like-minded people

After an intense couple of hours of competition, the atmosphere shifts to celebration. You’ll join other participants for a well-deserved apéro, sharing stories, insights, and maybe a few laughs about the day’s events. This is a great chance to connect with fellow project management professionals, share insights, and build valuable relationships. You’ll leave with new skills and a fresh perspective on teamwork and leadership.

6. Measure to Manage

"If you're not measuring it, you're not managing it." This key principle is at the core of project success. During the SimulTrain® challenge, you'll actively assess your team's performance across various metrics, reinforcing the importance of data-driven decision-making. Managers, including PMOs and consulting BUMs, should actively engage their project managers in objective assessments of team capabilities. By validating these assessments against real-world scenarios in the simulation, you can enhance your understanding of team performance and promote continuous improvement. It's a chance to see where your team excels and where growth is needed, preparing you to lead more effectively.

Discover more about SimulTrain, a dynamic project management simulation at SimulTrain.

Whether you're a seasoned project manager or just beginning your journey, there's something for everyone! Seats are limited, so act fast to secure your spot at one of these exciting venues:

• Zurich: Register here
• Basel: Register here
• Lausanne: Register here

We look forward to seeing you there!

Zara Groh, Marketing Manager, STS

Author: Mariia Fufaieva

Dear PMI Switzerland Members,

We are thrilled to announce a major update to our Sponsors and Partners webpages, part of our ongoing efforts to improve our website experience! This exciting initiative, spearheaded by Martin Härri, and with support from Mariia Fufaeiva, Lisa Gryzagoridis, Philippe Soupart and supported by our dedicated team, the new webpages are designed to enhance our engagement with existing sponsors and partners while attracting new opportunities to grow.

Why These Updates Matter for You

Our sponsors and partners play a vital role in advancing PMI Switzerland's mission. From supporting member-driven events to offering valuable resources for project management professionals, their contributions are key to our chapter's ongoing success. As a non-profit organization, we rely on the support of sponsors who contribute to our activities and partners who offer a wide range of support. 

By visiting our updated web pages, you will:

• Learn more about how our sponsors contribute to advancing project management professional development.
• Discover innovative partnerships and further collaboration opportunities such as talent development, networking opportunities, mentoring and many other benefits. 

Thanks to the collaborative efforts of Mafalda Amaro, Oxana Herzog, Mariia Fufaeiva and Alpha Ziman, we’ve developed a range of exclusive benefits for our sponsors and partners, ensuring a mutually rewarding relationship that drives both community success and professional growth.

Your Support Drives Our Success

We encourage all members to visit the updated Sponsors and Partners webpages to learn more about these valuable collaborations and the benefits they bring and  explore how these strategic partnerships are shaping the future of project management in Switzerland, and how you, as a member, can contribute to these efforts. 

Your continued support and involvement are key to our shared success. By continuing to support and engage with our chapter’s initiatives, you help foster a stronger community of professionals dedicated to advancing project management.

Stay tuned for more updates as we continue to enhance your membership experience. Together, we can make a difference!

Visit Now: Sponsors & Partners Pages

Thank you for being an active part of PMI Switzerland!

Warm regards,

Mariia Fufaieva

 Author: Simon Hilde

Navigating Project Management in Switzerland: Key Insights for 2024 and Beyond

As digital transformation accelerates across industries, project management has become more vital than ever. In Switzerland, several key trends are reshaping how businesses approach project execution. The rise of hybrid work models, the increasing demand for agile methodologies, and the growing complexity of IT projects are driving the need for highly skilled project managers. Below are some critical insights into these evolving dynamics:

• Swiss Economic Landscape 

Switzerland’s economy is feeling the weight of global pressures, with the strong Swiss franc complicating things for export-heavy sectors like manufacturing and finance. As the franc rises, international competitiveness takes a hit, especially in industries sensitive to currency fluctuations. Despite these headwinds, Switzerland's GDP continues to grow modestly. However, uncertainty is making companies more cautious about investing in growth and expansion.

• Recruitment Trends in Switzerland 

2024 has been a year of shifting trends in recruitment. The Swiss Staffing Index reports a 20.8% drop in permanent placements, driven by conservative hiring approaches across industries. Temporary staffing is also shrinking as companies focus on efficiency, often combining roles to cut costs. 

For example, many businesses are merging the roles of Project Managers and Business Analysts, reflecting a trend toward consolidated responsibilities. While IT roles have traditionally been resilient, even this sector has seen a 25% reduction in openings. However, specialized positions like Data Scientists, Software Developers, Cybersecurity Experts, Cloud Engineers, and IT Project Managers remain in high demand as companies continue to push for digital transformation and enhanced security.

• Evolving Project Management Market

Project management in Switzerland is undergoing a transformation. Agile methodologies such as Scrum and Kanban are now the norm, particularly for software development and digital projects. Remote collaboration tools like Microsoft Teams, Jira, and Asana are critical for managing distributed teams.

AI and machine learning are also making a mark, enabling more data-driven project decisions. Meanwhile, sustainability is becoming a top priority, with companies seeking eco-friendly and socially responsible project practices.

How to Stay Competitive as a Project Manager

To thrive in Switzerland’s changing project management landscape, consider these strategies:

• Certifications: Earning certifications like PMP or Agile (Scrum Master) will boost your credentials and make you stand out.
• Agile Mastery: Agile frameworks are becoming indispensable. Mastering them is crucial.
• Digital Fluency: Familiarity with tools like Jira, Trello, Asana, and Microsoft Project is essential, especially for remote work environments.
• Networking: Attend industry events and engage with professional communities to stay connected and informed about the latest trends.
• Soft Skills: Strong leadership, communication, and adaptability will set you apart in managing diverse teams and projects.

Final Thoughts

The Swiss project management landscape is changing rapidly. By embracing new methodologies, staying ahead of digital trends, and honing soft skills, project managers can successfully navigate these shifts and keep their careers on track.

Through different initiatives SuisseCo will explore new avenues to support the professional development of project managers. Together with PMI Chapter, we will work to create a community where IT professionals and project managers alike can share knowledge, develop skills, and build meaningful connections. 

Stay tuned for upcoming joint events and programs designed to empower your project management journey.

Simon Hilde, Sales Director – SuisseCo

SuisseCo, a leading provider of recruitment and placement services for highly skilled IT professionals in Swzerland, has partnered with the PMI Switzerland Chapter. This collaboration brings together two organizations committed to advancing project management practices, while responding to the evolving needs of the Swiss business landscape, especially within the dynamic IT sector.

About SuisseCo: SuisseCo (https://www.suisseco.com/) specializes in the European-wide recruitment and placement of highly skilled IT professionals for companies in Switzerland. At SuisseCo, we connect skilled IT professionals with companies across Switzerland. Our services, including IT staff leasing, permanent staffing, software solutions, and payrolling, help businesses build and manage tech teams efficiently and cost-effectively.