Chapter Communications Blog

A coffee with... Susana Moreno

Author: Miguel Hurtado, CAPM

Miguel Hurtado 

For our first "Coffee with" I am very happy to have Susana Moreno as my first guest. Architect, PMP Certified and since April 2020 the new president of PMI Madrid Chapter (my hometown).


PMI Swiss Chapter: Hi Susana and welcome to our first "Coffee with". Tell us,when PMI Madrid chapter was founded and many members are in this chapter?

Answer: I want to tell you first, that is always a joy for me to meet people like you, Miguel. To know that whatever you are, with PMI you can always participate in a great community of Project Managers. Thank you so much for your invitation. It is an honor for me.

The Madrid Spain Chapter was founded in 2003. Some years with an incredible growth and forging an incredible community of Project Managers not only in Madrid, but in 7 branches as well. We are a medium chapter, with more than 1.500 members, of which more than 1.200 are PMP certified. I am very honored to have been elected President, and I have a great responsability from now on. 

PMI Swiss Chapter: You are an Architect, PMP certified and now President but how PMI arrived to your life. How did you discover PMI?

Answer: I was an architect, I managed projects, and the previous crisis no longer forgave me in early 2013. I lost my job. I really didnt know about PMI, in Spain in the construction sector, even today, it is quite unknown. It was a very,very hard time both personally and professionally. My husband is a computer engineer and he didnt understand how I, with the management capacity and all experience I had, did not certify me as a PMP. He encouraged me to do it at that point in my career and I can say that it helped me to value myself more, to value my own experience and professionalism.

From that moment, I got to know the Madrid Chapter, its volunteer activities and I couldnt stop volunteering. From the mentoring program as a mentor, to the Volunteer Management Area, passing by being recognized as the most value volunteer in 2018, and elected to manage the membership area like a member of the board of directors.  The award of the best volunteer of the year take me to LIM (PMI Leadership Institute Meeting) celebrated in Dublin and with the previous president decided that we had to organize the "I Congress Women in Project Management". It was held on March 5 2020, one of my last activities before I was elected President. As you can see, I have lived through a huge professional evolution within my chapter. 

PMI Swiss Chapter: Spain is one the most affected european countries regarding COVID-19 healthy situation and Spain suffers an economic crisis because this situation. How is PMI Madrid managing this moment and how is the actual situation for PMP / CAPM?

Answer:  Well, you know Spain. A country in which tourism is one of its main sources of wealth, a paralysis of its sector for several months has been a very hard blow, and not only that... the tremendous number of deceased and affected has caused an anemic status that also inevitably impacts our way of consumption. All of this is affecting our recovery. We are living a very complex moment, the disruption we were glipsing has accelerated. Tele working,home office, digital transformation, personal distance... everything was going to come but COVID-19 has sent it to us in just a couple of months. But I think it was a good opportunity, from PMI Madrid we have understood that there are new ways to continue to grow our partners and in this moment the most important (more than ever) is to be close to them.  We can reach all of them for the first time keeping the social distance, remember there are 7 branches scattered througout Spain including the Canary Islands. Events with them has been very easy for the first time.

And beyond this paradigm shift, I think it is time to raise awareness of the importance, now more than ever, of the figure of the Project Manager. Companies must be competitive if they want to survive in Spain. Organizational strategy has never been so close to Projects, for that I am convinced that from PMI we have a great social responsability to put in value our member, PMP and CAPM certified but PMI-ACP and to the rest of certified as well. They have the abilities, the knowledge, the soft skills to make grow the Spanish organizations again, now more than ever. 

PMI Swiss Chapter: PMI introduced some changes, for example now the PMP exam is also available to be done in a virtual way, they hold virtual events and virtual keynotes. Is PMI Madrid organizing virtual events too? What can you tell us about them?

Answer:  We want to hold events in person again. But the experience of organizing virtual events has been very positive. I think that the virtual and face-to-face world will overlap and things will never be the same again. 

We are already organizing our November Congress that will be totally virtual, and that will allow us for the first time that all our members can attend it wherever they are. It is our great annual event. 

But in June we already had an incredible experience, the first event celebrated by all Chapters in Spain. In Spain, in addition to Madrid there are chapters in Barcelona,Galicia,Andalusia and Valencia. All of them joined for the organization of the Virtual Open Space Summer Edition 2020 (#VOSSE2020). More than 900 people registered, from all over Spain and from allied chapters in Latin America. We were able to debate in 5 rooms simultaneously, in two different rounds on those topics that were proposed and voted by the attendees. With a magician performance in the opening, a contest with prizes and questions on topics related to PMI and PMI certifications. A virtual experience that has made it clear that borders no longer exist and that diversity all it makes is to enrich our knowledge and points of view.

PMI Swiss Chapter: Since April 2020 you are the new president of the PMI Madrid, which are your next challenges for the PMI Madrid chapter?

Answer: My challenge is to value the figure of the Project Manager. Now more than ever, you must know the value of PMI and the professionals who build and nurture the community you build continuously. We dont just become certified, we are commited professionals who continue to grow and learn to add more value to our projects and organizations. 

But I also want our project managers to understand the moment we are living. For the first time, knowledge of our sector and our certification are no longer enough. We must know more than ever the context in which we operate, innovation, transformation, disruption, diversity, invades everything. It does not matter in which sector we work. We need to listen, enrich ourselves, interact, share..

Our events will transmit the Project Economy and our professionals will be presented at events with other organizations. I want to show who we are and how important we are to achieve a sustained recovery that help us to be more resilient, in a future that is presented to us loaded with global threats such as Climate Change, Cybersecurity, Pandemics... and these global threats do not understand of races or borders, only people.


PMI Swiss Chapter: Dear Susana, thanks a lot for this fantastic coffee talk and for giving us the opportunity to know more about PMI Madrid. Muchas gracias! 


You can follow Susana Moreno on her social network profiles:

Twitter: @sumorenoga


For more information regarding the "I Congress Women in Project Management":

For more information regarding "Virtual Open Space Summer Edition 2020":


Editorial PMI Switzerland Newsletter September 2020

Author: Miguel Hurtado, CAPM

Miguel Hurtado

Dear newsletter friends,

September is here, we had a very special summer time. With worldwide changes in our way of life. We need to confess this 2020 will be the beginning of a new time. A time full of changes in our lives, our freedom and in our way to understand this world. I am very optimistic in a bright future. 

In this newsletter I am happy to introduce you a new PMI colleague, she is Susana Moreno. PMI Madrid president, in this newsletter we have a very interesting interview with her regarding PMI Madrid chapter and how they adapt to this time. 

I would like to wish you and your family a very happy and healthy September. 

We can do it. 

Editorial PMI Switzerland Newsletter August 2020

Author: Geetanjali Bhat, PMP

Geetanjali Bhat

Dear members and newsletter subscribers,

Beautiful Sunshine and Bright Skies this month, has a special message for all of us giving us more hope and courage to face the challenging times. We are able to se a great sign through hopes and smiles spread across the country. People working hard to bring back the cheerful times that we have cherished and rejoiced so far. I am certain about challenging times transforming into good times soon.

PMI Switzerland Chapter is actively working towards ground-breaking changes and setting new paths.  Online Events launched in March2020, continue to make it a successful breakthrough through varied subjects like “Achieving Discipline in Agile”, “Open Spaces”. With great subject matter expertise, PMI has been ensuring latest contents in tough times through insightful events.

Members or Non-Members participating Online events had insightful takeaways from those sessions. It’s great to see that we were able to put PMI’s structures and processes today in these challenging times into practice. With successful PMI online coffee meets and online events, I am sure there is no stopping us into learning and growing more. Change has definitely brought a newer paths and goals in all our lives.

I would like to ask you all to Stay Safe and Healthy. Let’s all think positive and keep learning ensuring for better tomorrow.

Wishing all of you Stay Safe and Healthy!


Geetanjali Bhat

Social Project Management

Author: Stefania Tanasescu, PMP

Stefania Tanasescu 2 

Dear Project Management enthusiasts,


Do you want to learn more about Social Project Management? Are you wondering what exactly Social Project Management is? In this case, please register for the following 3h online workshop with Peter Taylor on 15th September which is published on our webpage


Social Project Management 


A project is a temporary endeavour where people come together to work towards a common

goal and purpose; it is therefore a temporary endeavour that must rely on a social system of

communication and collaboration in order to succeed.


Social project management is a non-traditional way of organising projects and managing

project performance and progress aimed at delivering, at the enterprise level, a common

goal for the business but harnessing the performance advantages of a collaborative Community.


There is a paradigm shift ongoing in many organisations that is about finding a practical

balance between the challenges to traditional project management made by Project

Management 2.0 - which encouraged a move away from centralised control of projects and

instead promoted the value of team collaboration – and the practical recognition that large

scale projects do require a stronger form of centralised control and governance.


Who should attend?


The remote workshop is directed at anyone leading projects or leads a community of project

managers, and who are keen to understand, and be prepared for, the transformation

towards Social Project Management.




You will learn about the paradigm shift to ‘Social Project Management’ and what the benefits

are, as well as the challenges and opportunities.

At the end of this workshop, participants will be able to:


  • Clearly describe the Project Management 2.0 world and the progression towards Social Project Management
  • Understand the benefits of a decentralised and collaborative project world
  • Appreciate what a project manager needs to understand about harnessing this social world and what the obstacles can potentially be, and how to overcome them
  • To have ‘top ten’ list of things to do and to avoid when taking your project team ‘social’

About the speaker - Peter Taylor


An experienced Change and Transformation Specialist who has operated at a global scale within many industries, for organisations ranging from small to enterprise.


Peter is the author of the number 1 bestselling project management book ‘The Lazy Project Manager’, along with many other books on Project Management, PMO development, Executive Sponsorship, Transformation Leadership, and Speaking Skills.


He has delivered over 380 lectures around the world in over 25 countries and has been described as ‘perhaps the most entertaining and inspiring speaker in the project management world today’.

Editorial PMI Switzerland Newsletter June 2020

Author: Miguel Hurtado, CAPM

Miguel Hurtado

We are already in June. Indeed time keeps going even in times of crisis. Some countries have begun to recover to a normal time, face masks and social distance are nowadays habits we are used to seeing in our daily lives. Hard times means opportunity: online events, home office or delivery are growing and adapting to this pandemic situation.

PMI Switzerland made several online events with great success such as "PMI Online Coffee" and "Open Spaces: Project Management in a Remote Environment". We are pleased to have more due to the high demand and interest. For us it is a great success to know we can keep working for you also in hard times and in a virtual environment. In "PMI Online Coffee" we have the opportunity to meet our members while we enjoy a cup of coffee (tea is also accepted) and have a friendly morning chat, a great way to begin a new day. Feel free to join us.

I would like to ask you to keep healthy, body and soul. After the storm, the sun will come back. We made it before, we can do it again. Be positive and keep strong, for you and your family. 

I wish you a great time. Follow our social network profiles to keep informed.

"Fall seven times and stand up eight." - Japanese Proverb.