Author: János Gálik (ServiceNow Managing Partner at Capture Group)
At Capture, we offer consultancy and technical services based on our SPM Growth model to support organizations at all maturity levels on their road to digitalization. This year, we developed Capture SmartStart for ServiceNow SPM, a comprehensive and swift solution for companies that want to embark on their Strategic Portfolio Management (SPM) journey within four weeks.
What are the benefits of ServiceNow SPM? This solution:
- Helps you confidently deliver business outcomes by consolidating all your work and aligning it on a single cloud platform.
- Connects strategy to execution to provide 360º of visibility so you can speed value across the organization.
- It handles the entire portfolio lifecycle, from initial ideation to final delivery. It supports the hybrid world by enabling enterprise agility and simultaneously utilizing the advantages of waterfall.
- Let you leverage the extensive AI capabilities of the ServiceNow Platform.
What is Capture SmartStart?
This exclusive service package aims to guide you through the initial stages of successfully implementing and operating SPM functionality on the ServiceNow platform by:
- Providing an intuitive, user-friendly platform.
- Simplifying complex processes, functions, and roles with predefined elements.
- Ensuring successful adoption by training programs.
- Describing business roles and responsibilities for seamless adoption through a Success Playbook.
- Ensuring implementation in 4 weeks.
Why did we develop Capture SmartStart?
To bring harmony and the exact alignment between business stakeholders and the implementation team during initial planning, execution, and go-live. Based on our experience, we have seen that companies of all sizes end up, in many cases, upset and disappointed in their recently introduced SPM solution. We have identified the most common pain points and their root causes and used this knowledge to create a solution that eliminates them.
Where can Capture SmartStart lead your organization?
In our terminology, it brings you to the START phase of the SPM Growth Model, which covers the basic functionalities of SPM, namely:
- Idea & Demand Management.
- Project Management.
- Resource & Timecard Management.
- Program & Portfolio Management.
Project Management
This solution stands out in the market by natively supporting Waterfall, Agile, and Hybrid approaches with built-in support for both SAFe and Scrum methodologies for seamless alignment. It gives project managers the flexibility, visibility, and control they need to oversee projects or even an entire portfolio.
SPM also improves the efficiency of planning and reporting:
The Total Economic Impact™ (TEI) study conducted by Forrester Consulting proves that by implementing SPM, project managers could significantly reduce the time spent on status reports.
- Before implementing SPM, it takes approximately 200 hours/project manager/year.
- After implementing SPM, there was almost zero time/project manager/year.
Capture SmartStart Project Management Success Playbook
We aim to guide you in using the ServiceNow SPM Project Workspace platform effectively. Our comprehensive Success Playbook is based on the three critical components of effective operation: People (Roles), Processes, and Technology-Tool. This unique approach enables organizations to launch their Project Management initiatives effectively from day one and seamlessly scale as their needs evolve.
Track all your projects from a single location on an Interactive UI and benefit from the following:
- seamless planning, scheduling, and resource management.
- efficient management of financial aspects.
- a comprehensive overview with drill-down data for detailed insights.
- clear and systematic tracking and storage of all your project notes.
With Capture SmartStart, your organization can confidently embark on the tooling journey, having the proper support and the resources needed for a successful implementation.
Watch the Overview Capture ServiceNow video here