Karen Francisco is a PMP® and CSM® certified IT Project Manager with over five years of experience leading transformative initiatives in the health and insurance sectors. Her expertise lies in managing large-scale system implementations, streamlining operations through process automation, and championing change management to enhance business outcomes.
In her most recent role at TELUS Health, Karen successfully led a multi-year, $17 million benefits system implementation for a U.S. state government agency. This complex project showcased her ability to navigate high-stakes environments and deliver impactful results.
Karen’s commitment to excellence in project management led her to join the PMI Switzerland Chapter. Motivated by a desire to connect with like-minded professionals, she actively engages with the community to exchange ideas, share knowledge, and stay abreast of the evolving project management landscape. She is particularly interested in the intersection of project management with digital transformation and artificial intelligence, and looks forward to contributing to discussions that drive innovation and continuous improvement.
Outside of her professional life, Karen finds joy in the natural beauty surrounding Annecy. She is an avid outdoor enthusiast who enjoys hiking, biking, and cross-country skiing. Her creative side flourishes through watercolour painting and a love for classic literature, which provides her with inspiration and a refreshing escape from the digital world.
Born and raised in the Philippines, Karen brings a rich multicultural perspective to her work. She is fluent in Tagalog and Visayan, and has gained professional experience in both Canada and France. In addition to her native languages, she speaks English fluently and has intermediate proficiency in French.
You can learn more about Karen by visiting her LinkedIn profile.