Authors: Daniel Rodellar, PMP, Publications Director, and David Fowler, PMP, VP Communications
Indeed, there were 300 hits on the three options (Green, Amber and Red) that gives a very high rate given the number of views and distribution emails. Thank you very much to all of you for your participation!
The results are essentially one third on each category. We are analyzing the comments given and trying to adapt our Newsletter delivery to fit better the expected quality and formats by our readers.
We have several options open to make changes and aim for a better experience. If we examine the results we see that one third of the feedback is unhappy with the current Newsletter and they would like us to change it. That's very important feedback for us. We put a lot of effort in to deliver a valuable newsletter to your inbox every month, gathering content, organizing ourselves and creating this customized email. If the readers are not happy with the content or the format, we need to improve to satisfy these expectations, otherwise our efforts are not justified.
At the same time, two thirds of the feedback are happy with the current newsletter. Half of them would like to do some changes, and the other half is fully satisfied! It was a great positive feedback, as we mainly hear the negative feedback of those who are not happy. This was the first time we could put things into context, going away from personal preferences to a readership-wide view.
Even if the results are mainly positive, we take the opportunity to see what could be improved. We target to make this request for feedback again and see how we expand the positive feedback statistics.
Again, thank you so much for all this feedback, it means to us you care about the newsletter, and it makes our effort worth the time spent!
the Newsletter Team.